Sunday, September 19, 2010

About Us

Our founder, Megen M. Crispin recently realized that if homeowners experience a loss resulting from fire, theft or natural disaster they would have great difficulty recalling the numerous items in their home.

Realizing the importance of documenting homeowner possessions, Mr. Mrs. Crispin decided to form Crispin Home Inventory Solutions. Crispin Home Inventory Solutions is pleased to provide comprehensive home inventory services to our local community.

We agree with insurance agents and financial planners who recommend that all homeowners maintain comprehensive home inventory documentation to maximize and simplify insurance claims.

Our professional documentation service provides you with a complete set of detailed reports containing full details about everything you own along with digital images.  In addition, we also include a data backup CD, software so you can view home inventory results on your PC and a homeowner information package filled with helpful tips and advice.

Give us a call today so we can provide you with the protection and peace of mind you deserve.

Pre-Inventory Tips

Please review our helpful tips to ensure an efficient inventory process:

  • Computers, printers, appliances, televisions and other electronics should be ready to pull out in order to photograph and document   serial/model numbers.  Receipts showing serial/model numbers of these items is also sufficient for documentation.

  • Smaller kitchen appliances in cupboards, such as, mixers, blenders, choppers, skillets, etc, should be removed in order for us to accurately document and photograph.

  • Closets should be accessible with clothing and linens ready for pictures. In regard to clothing, we respect your privacy and will only inventory items you wish to   include.  We encourage you to include any expensive suits, dresses, coats, etc..., as insurance companies prefer to have full documentation.

  • If you opt to inventory everything in your garage, basement, attic, and storage rooms, they must be neat and fairly organized in order for us to photograph and accurately inventory items.  Items in boxes will not be removed by us therefore, they will not be documented.

  • We will record all vehicles, trailers, riding & push mowers, etc. on the property. Any items you have off-site will not be included but we can arrange to add off-site items at a later date.

  • Special collections will be photographed and documented as a group unless otherwise specified.  Please have any special collections out and ready.

  • Fine china/silverware will be photographed in a single place setting. Each piece will then be counted individually and entered into the quantity fields of our software.  Please have a single place setting out and ready.

Your homeowner insurance information, such as company name, contact info, policy number, etc., can optionally be included in your reports.  Please have those documents available for review

Inventory Process

The general steps taken before, during, & after a comprehensive inventory are as follows:

Contact Us
We will then set up an appointment for your inventory and go over some pre-visit questions to better determine your needs.  We may request to visit your home or business before the appointment to give you a more accurate price quote. We require the homeowner to be present during the inventory.  Evening and weekend appointments are available for your convenience.

Walk-through
Upon arrival for your scheduled appointment, we will request a walk-through or your home.  We will ask that you point out items of interest, such as collectibles, items in storage areas, etc... This will provide an opportunity to get to know us and give you a comfort level with having us in your home. The walk-through will also provide us with a better feel for your home contents, the level of detail required and the estimated time required.

Review & Deposit
Following the walk-through, we'll review our service options, confidentiality agreement and payment terms.  Our policy is to collect a 50% deposit on the day of your inventory with the balance due upon delivery of the finished product.

The Inventory
We begin the recording process by going room to room, photographing
and recording the details of your belongings (serial numbers, descriptions, etc…). You may be involved as much or as little as you like, although, we do encourage client participation to ensure maximum accuracy. You can help provide the item values as we go or we can sit down following the inventory. We do require you to be present during the documentation
of jewelry and any other small, high-priced items you may want us to document.

Once the interior inventory has been completed, we will photograph
the exterior of your home. At this point, if you have any outbuildings, we will check the time to ensure that we can complete an inventory of your garage and/or shed.

If documenting outbuildings will cause us to exceed the agreed upon time, you can determine whether we should stop or continue at our hourly rate. We do our absolute best to finish your home, garage and outbuildings within the time allowed however forgotten items may be discovered during the inventory process, requiring additional time to document.

Final Package
Following your on-site inventory we will take the recorded data back to our office, upload the photos, and update our secure business software. We will then create your comprehensive inventory package containing printed reports, Data CD, Protection Plus Software and Client Information Package.  Please see the 'Comprehensive Inventory' section of our site for full details.  Any private information that we have on paper will either be shredded or provided to you in your package.

Delivery:
Once your inventory package is ready, we will call to set up an appointment and personally deliver it to your home.  We'll review the package, which typically takes approximately 15 minutes and collect the final payment.  It typically takes 3 business days to prepare your final package following the on-site inventory.

Review
You will have 14 days to review the reports and inform us of any corrections that need to be made. After 14 days a small fee will apply to perform any updates to your inventory.   If would like us to store a copy of your data CD, it will be kept in a bank safe deposit box for additional security.


Call us today and get the protection and peace of mind you deserve!
(330) 310-0345

Contact Us:

Don’t delay any longer, contact us today for a free no obligation quote.

Get the security, protection and peace of mind you deserve with our professional and confidential home inventory service.


Phone
(330) 310-0345

Email


Crispin Home Inventory Solutions
4400 Woodland Avenue
Newton Falls, OH 44444

FAQ

What about my privacy?

Privacy and confidentiality are a concern anytime someone enters your home.  It may be housekeeping, carpet cleaning, repairs, painting or delivery personnel.  We understand this concern and are sensitive to our client’s wishes.  Before we start any inventory, we take a tour of the home with our client.  At this time we listen to any concerns or issues they may have in any of their rooms or with any of their items.  We respect that each person has a varying comfort level thus we put our clients at ease prior to beginning their inventory.  We also encourage client participation, and we are bonded and insured.  In addition, we sign a confidentiality agreement with you as part of our standard contract.

What happens to the information that is recorded?

During the inventory process we capture the details of your personal property in our secure business software.  Following the completion of a home inventory we prepare a comprehensive reporting package which includes detailed reports including pictures.  We offer two key reports: Home Inventory by Location & Home Inventory by Category so that you can easily view your property details.

Once you have verified the accuracy of our reports we finalize your inventory and provide you with the following in our comprehensive package:

  • Detailed Home Inventory Reports (By Location & Category)

  • Protection-Plus Software for viewing home inventory results on your computer.

  • Data CD containing data for the Protection Plus software to import and all digital images from your inventory.

  • Client Information Package containing the following documents :
1.    Getting the Most out of Insurance Claims
2.    Ensuring Proper Insurance Coverage
3.    Monthly Home Protection Tips
4.    Protecting Valuables with Photo Records
5.    Home Improvement Payback Tips
6.    Estate Planning Guide

We suggest you either store your report in a secure off-site location such as a safe deposit box or utilize our safe deposit box storage services.


How much does a home or business inventory cost?

Our inventory services are very reasonably priced and an estimate can be given after speaking with you to get the details on the size & contents of your home or business.  Please contact us for more information.  

What if my house is too messy for an inventory?

Your house does not have to be in perfect order.  The most important thing is that you can see the items.  We’re flexible and will work with you to record the maximum amount of detail for the personal property in your home.



 

Insurance Requirements

When filing a claim for destroyed or stolen items, pre-recorded documentation will make a claim easier and more credible.  Be sure that all your items are covered under your current policy.  You might be surprised at the list of exceptions that some insurance companies have listed.  However, most insurance companies do suggest a documented record of your belongings.   The format is not the same across the various insurance companies but the expectation is!

Here are a few insurance company quotes regarding the value of a home inventory:

Travelers Insurance
“Conducting a Personal Property Inventory” literature states: “Take the time to compile an inventory of your home now, and it will save you precious time and frustration later.” “Benefits of having a personal property inventory include:
  1. Helps to ensure you have the coverage you need.
  2. In the event of a loss, it makes it easier for you to file a complete and prompt claim, supported by accurate documentation.
  3. Helps determine the replacement cost of your lost or damaged possessions to settle your claim quickly.”

Farmers Insurance Group
The following can be found on the back of their "Household Contents Inventory Record Book" - "This record can be worth thousands of dollars to you. Keep it in a safe place outside your home."    

State Farm Insurance
They offer the following under their "Home Inventory Tips" - "The threat of loss of property from fire, theft, or other causes is always present. An accurate inventory and proof of ownership at the same time of a loss can make claim settlement easier and faster."  

Allstate Insurance
Under their "Your Property" section, they ask you to ask yourself, "Do I have an inventory and photographs?"

Benefits

A home inventory is a detailed list of the personal property or assets located in your home, including pictures.   You should also include property that you have stored elsewhere, perhaps in a garage or storage shed.

Your list should include: furniture, jewelry, antiques, artwork, appliances, kitchen contents, clothes, carpets, drapes, computer equipment, television sets, CD players (and other audio or audiovisual equipment), musical instruments, clocks, mirrors, linens, lawn mowers, snow equipment, tools, sports equipment, collectibles and any other items of value.

Here are just a few reasons how you can benefit from our inventory services:

Insurance
Receive insurance settlements faster because you will be able to identify what was lost. Most people can’t recall every item accumulated over the years after a loss.

Taxes and Valuation
A detailed inventory can help verify losses for income tax deductions.  

Estate planning
A line listing or picture inventory can be used to supplement legal documentation or information.  

Moving
Keep track of lost or damaged items.